Monitoring of the team’s daily Training with Hotels Carrying out input of data on specific tasks assigned Providing online solutions for hotel in improving profitability Ensuring guest satisfaction Maintaining high standard service Integrating PMS & Channel Managers with SynXis CRS for hotels
Check-in Check out of guests Coordinating the tasks of receptionists Dealing with bookings Rooms planning and handing out keys Preparing bills and taking payments Dealing with complaints Training of new comers & trainees Preparing Groups events, corporate etc. Ensuring proper daily work
Pearle Beach Hotel Resort & Spa Mauritius – 4-star
Check in of guest Dealing with special requests and guest complaints. Ensuring guest satisfaction on a daily basis Buildup of guest profile and working on enhancing repeated guest. Organizing banquets, weddings, events Working with Front Office Manager pertaining to special guests and requests.